Terms of Service

LAST UPDATED AUGUST 1, 2026

Placeholder copy for the scaffold — replace with reviewed legal text before launch.

The service

Claver relays a phone call to your gate's existing intercom line. We provision a relay line per gate and place outbound calls when you tap Open, when a permissioned family member calls the relay line, or when a valid guest pass is used. We don't control the gate hardware itself — we place the same call it already answers.

Your responsibilities

You're responsible for who you grant family access or guest passes to. Guest passes are unauthenticated by design: whoever holds a link or is added by number can open the gate within that pass's limits. Revoke access you no longer intend to grant.

Availability

Opens depend on Twilio's telephony network and your gate's intercom being reachable. We target sub-500ms handling on our side per the internal p95 budget, but call setup time itself is outside our control and is reported asynchronously.

Claver+

Claver+ is a paid subscription — €1.99 per month or €19.99 per year — covering up to three gates, guest passes, family caller-ID access, and the last 90 days of activity. A free account has one gate and none of those four. Subscriptions renew automatically until canceled; billing is handled by our payment processor. If a subscription lapses, gates you already added stay listed and openable.

Termination

We may suspend a relay line that's used to abuse a gate or another resident. You can delete your account and associated gates at any time from Settings.

Contact

Questions about these terms: legal@claver.app.